If you have questions or comments and you direct those to us through "Contact Us", we will collect your name, email address, phone number and comment or question and if you provide it, your order number.
We will use the services of YAHOO! mapping if you want specific directions to one of our stores. If you use the store locator on our web site to obtain driving directions, you will be providing your mailing address to our service provider.
To ensure compliance with federal law, www.TPKGolf.com does not knowingly collect or maintain information provided by children under the age of 13.
How does www.TPKGolf.com use the information collected online?
The information we collect online is primarily used to complete and deliver purchases that you make at our web site and to provide services and information about our products to you. In addition, we will also use the information you provide at this Web site to allow you to create an Account, to create and access Wish Lists and to track your orders and order history or we may use the information to automatically enter you in the online contests that may be offered from time to time. The information you include in a Wish List may be used by us to send you information about our products in which you have indicated an interest.
When you sign up for e-mail, you will be added to the www.TPKGolf.com e-mail marketing list and we will send you exclusive information about special offers, new products and much more. www.TPKGolf.com does not sell, rent or trade your e-mail address to unaffiliated companies. We may share our e-mail marketing list (and, thus, your e-mail address), with our affiliated, "sister" companies (for example, Express, The Limited, Victoria's Secret, etc.). Our sister companies' e-mails, like ours, provide you with the opportunity to opt-out of future e-mails from them. We may occasionally provide you with the opportunity on our site to opt-in to receive e-mail messages from third parties. If you do opt-in we will share your e-mail address with the specific third party with whom you have opted-in to receive e-mail messages.
The information you provide when purchasing gift cards or Online Gift Certificates on our Web site is used to process your request and send the requested gift card(s) or Online Gift Certificate(s). We will include your name and billing address in the packing slip that accompanies any gift card(s) that you ask us to ship to others. We will include your name and email address in e-gift cards that you ask us to email to others. We may also use the information you provide when purchasing gift cards on our Web site to contact you or the recipient(s) in the event of order or delivery difficulties. In addition, if you purchase a gift card after August 9, 2004, we will add your e-mail address to the www.TPKGolf.com e-mail marketing list, which is used as noted above. If you purchased a gift card prior to August 9, 2004 and indicated when ordering your gift card(s) that you would like to receive e-mails from www.TPKGolf.com regarding product information and sales alerts, you were added to our e-mail marketing list. If you purchase an Online Gift Certificate, we will add your name and email address to the www.TPKGolf.com email marketing list, which is used as noted above. If you have us send an Online Gift Certificate to another person, we will not add the recipient's information to our email marketing list. However, it is possible that the recipient has separately signed up for email or purchased from us and is included in the www.TPKGolf.com email marketing list.
The information you provide when using the Order Status feature on our Web site is only used to assist you in tracking your shopping order(s).
If you no longer wish to receive e-mails about special offers, new bath and body products, contests and other promotions or surveys from www.TPKGolf.com, please follow the removal instructions located at the bottom of the next e-mail you receive from TPK or you can please click here
. Please be aware, even if you do not request to receive e-mail, or subsequently ask to be removed from the www.TPKGolf.com e-mail marketing list, you may still receive e-mail confirmations for any purchases made on our Web site (product, gift card or Online Gift Certificate) and other operational e-mail. If you create an account, sign up to receive marketing materials or free gifts from us or sign up for email and provide your name, mailing address and phone number to us or purchase product or an Online Gift Certificate on our web site, the information you provide (for example, name, mailing address, phone, credit card number)will be added to a database. If you purchase a gift card on our Web site after May 14, 2004, the information you provide (for example, name, mailing address, credit card) will be added to the same database. The information in this database is used to provide names and mailing addresses to other companies, sometimes categorized by purchase information, including our affiliated companies (for example, Express, The Limited, Victoria's Secret, etc.). If you would prefer that we not share your name and mailing address with unaffiliated companies (other than third party service providers), please call us at 800-433-4653.
Occasionally, we may offer special surveys, quizzes or polls. We will aggregate the answers provided by all participants in each quiz, poll or survey and use this information to help us better understand our customers. We may also use the information you provide in your responses to enhance and personalize our product offerings to you.
You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site, the site or the public.
Third Party Service Providers
: We will use third parties to help us provide services to you and to give us comparative information on the performance of our site. These services include such things as operating our web site, monitoring site activity, conducting surveys, processing shopping, gift card and Online Gift Certificate orders, maintaining our database and administering and monitoring e-mails, surveys, drawings or contests.
If you are visiting www.TPKGolf.com from a location outside of the U.S., your connection will be through and to servers located in the U.S. All information you provide to www.TPKGolf.com will be maintained in our Web servers and/or internal systems located within the U.S.
For your convenience, our Web site may contain links to other Web sites. www.TPKGolf.com is not responsible for the privacy practices, advertising, products or the content of such Web sites. Links that appear on www.TPKGolf.com should not necessarily be deemed to imply that www.TPKGolf.com endorses or has any affiliation with the linked Web sites.
www.TPKGolf.com has implemented the following security measures to protect the information we have collected at our Web site: use of technologies and policies such as limited access data-centers, firewall technology, and limitations of administrative access to our systems.
We designed www.TPKGolf.com to accept shopping orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 3.0 versions or higher of Netscape Navigator and versions 3.02 or higher of Internet Explorer. This means you'll be unable to inadvertently place an order through an unsecured connection.
While we implement the above security measures for this Web site, you should be aware that 100% security is not always possible.
If you have additional questions or would like more information on this topic, please feel free to contact us by phone at 1-800-433-4653 or by mail at:
316 Industrial Blvd.
Waconia, MN 55387